Delivery Overview

At Body & Soul, we strive to ensure a smooth and timely delivery experience for all our customers. Please review our shipping and delivery policies below:

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Email

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Doorstep

1. Shipping Time:
Orders are processed within 1-2 business days. Delivery times may vary based on your location. Shipping Time usually takes 4 to 5 working days.

2. Shipping Charges:

  • Local Shipping: Standard shipping rates apply for orders within Pakistan.
  • Free Shipping: We offer free shipping on local orders often.

3. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with order information. You can use this to monitor the status of your delivery.

4. Delivery Issues:
In case of any delays or issues with your shipment, please contact our customer support at bodynsoulshop@gmail.com within 7 days of the expected delivery date.

5. Shipping Restrictions:
Please note, we do not ship to P.O. boxes or military addresses.

FAQs

Are Body & Soul products safe for sensitive skin?

Yes, Body & Soul products are made from natural, botanical ingredients that are gentle on the skin. We avoid using harmful chemicals, parabens, and GMOs in our formulations. However, we recommend doing a patch test before using any new product, especially for those with sensitive skin.

Are your products cruelty-free?

Absolutely! Body & Soul is committed to being a cruelty-free brand. None of our products or ingredients are tested on animals. We believe in creating ethical and sustainable skincare products.

How often should I use the face masks and creams?

For optimal results, we recommend using our face masks 1-2 times a week to nourish and rejuvenate your skin. Our face creams, such as the Anti-Aging Whitening Cream and Miracle Retinol Moisturizer, are designed for daily use—apply them in your morning and evening skincare routine.

Can I use the Miracle Retinol Moisturizer during the day?

Yes, you can use the Miracle Retinol Moisturizer during the day, but it's important to apply a broad-spectrum sunscreen afterward. Retinol can make your skin more sensitive to sunlight, so protecting your skin from UV rays is essential.

Where are Body & Soul products made?

Body & Soul products are proudly made in Pakistan, using high-quality, natural ingredients. We ensure our products meet international standards for skincare safety and efficacy.